- As if the array of TV goodies Sky has on offer wasn’t enough, it’s now also possible to watch TV on the move with Sky Go. With a Sky Go subscription, all you need is a broadband or Wi-Fi internet connection.
- NordVPN is an excellent choice for a Sky Go VPN. It is a master of unblocking streaming services, and Sky Go is no different. Just connect to one of the dozens of UK servers available in its global network and you can start streaming Sky Go right away.
- If you prefer not to use an app or want to watch Sky Go on a desktop PC or Mac or even a laptop, Sky Go can also be enjoyed via their website. Just go online to their site, log into your account and then you can use the interface to choose the channel you wish to stream live.
- Hi guys, I have Sky Q 2TB with 3 mini boxes and it all works well apart from one thing. I used to get the 'watch from start' option on programs that were more than 5 mins in when I switched to the channel. I don't get it anymore on ANY program on any channel. I've searched online and checke.
Then go to Roaming and delete the Sky and Sky Go folders. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app. B) If you’re on Mac. On your desktop, click Go and click Applications. Remove the Sky Go app. Go back to your desktop, then click Go and click.
Having issues with your Sky Go television app? You’re not the only one! Many Sky Go users are reporting the problem that their app is not working properly. Some users see an error tells them what happened, but for many their program just stop working.
This is very frustrating! You can’t watch your programs because of these issues. But don’t worry. It can be fixed…
Fixes to try
The following are a few methods that have helped many Sky Go users. You may not have to try them all; just work your way down the list until you find the one that works for you.
Save up to $100 on Laptop
Take good advantage of this link to get a great discount instantly when placing an order at BestBuy.
Method 1: Close the Cisco VideoGuard Monitor process
Your Sky Go app may stop working because there’re issues with the Cisco VideoGuard Monitor process running in the background. You should try closing the process and see if this helps you fix your issue.
a) If you are on Windows:
- Press the Ctrl, Shift and Esc keys on your keyboard at the same time to open Task Manager.
- Right click the CiscoVideoGuardMonitor process and click End task/End Process.
b)If you’re using a Mac computer: Mac sounds for the pc.
- On your desktop, click Go, then click Utilities.
- Double click Activity Monitor.
- Click CiscoVideoGuardMonitor, then click the quit button.
Now check to see if your Sky Go app is working properly. Hopefully it is. But if not, you may need to try other fixes listed below.
Method 2: Temporarily disable your firewall
It is also possible that your Sky Go issue results from your firewall itself. To see if that’s the problem for you, temporarily disable your firewall and check if the problem persists. (Consult the documentation of your security software for instructions on disabling it.)
If this resolves your problem, contact the vendor of your security software and ask them for advice, or install a different security solution.
*IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus or firewall is disabled.
Method 3: Completely reinstall your Sky Go app
When the fixes about can’t help you fix your Sky Go issue, you should reinstall this app to see if this works for you. To reinstall the app, you should uninstall the program and delete the remaining folders as well. Here’s how you can do it.
a) If you’re using Windows
- Press the Windows logo key and R on your keyboard at the same time. Then type “control” and press Enter to open Control Panel.
- Under View by, click Large icons.
- Click Programs and Features.
- Right click Cisco VideoGuard Player and click Uninstall. Then follow the on-screen instructions to uninstall this program.
- Right click Sky Go and click Uninstall. Then follow the on-screen instructions to uninstall this program.
- Press the Windows logo key and R on your keyboard at the same time. Then type “appdata” and press Enter to open the AppData folder.
- Go to Local > Cisco and delete the VideoGuard folder.
- Go back to the AppData folder. Then go to LocalLow > Cisco and delete the VideoGuard folder.
- Go back to the AppData folder. Then go to Roaming and delete the Sky and Sky Go folders.
- Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.
b) If you’re on Mac
- On your desktop, click Go and click Applications.
Remove the Sky Go app.
- Go back to your desktop, then click Go and click Go to Folder.
- Type “~/library” and click Go.
- Go to Cisco, then remove the VideoGuardPlayer folder.
- Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.
Hopefully, one of these fixes works for you! If you have any questions, leave us a comment below.
You may also want to read…
The following guide will show you How to watch Sky Go on Smart TV. The Sky Go app is excellent for watching TV channels from Sky and other UK-based networks. It also has a vast library of on-demand movies, TV shows, and box sets, offering hundreds of hours of entertainment on the go.
However, the list of compatible devices is quite limited, which is something you may have noticed when trying to watch Sky Go on smart TV. Although you can watch live TV channels and on-demand content on your Sky TV box, the complimentary online service Sky Go isn’t as versatile as they advertise it to be.
Assuming that you have a Sky TV subscription, you can follow this guide to learn more about watching Sky Go on smart TV. We have also included a few workarounds to get Sky Go working on other devices.
Contents
- 1 Is it Possible to Watch Sky Go on Smart TV?
Is it Possible to Watch Sky Go on Smart TV?
There are a few things you need before you can watch Sky Go on your smart TV, and one of them is Chromecast.
Whether it’s a dongle solution or your TV has Chromecast built-in, it will be required for mirroring content from the Sky Go app.
Alternatively, you can use an HDMI cable to connect a PC or laptop to your TV for streaming Sky Go channels and VOD content.
Even though Sky Go is one of the biggest streaming services in the United Kingdom, the famous pay-TV provider Sky still doesn’t officially support Android TV, Amazon Fire TV, and Samsung/LG/VIZIO smart TVs.
Despite the unavailability, subscribers have found alternative ways to watch Sky Go on their TVs, which you can check out below. We have tested some of the workarounds and found them to be working.
Watch Sky Go on TV Using Chromecast
The Sky Go app doesn’t have Chromecast support. People often mix up the UK version of the Sky Go app with the one available in New Zealand, which officially supports Chromecast devices.
Still, there’s a way to cast Sky Go content to Chromecast from a PC or laptop, with the whole process going as follows:
- First, download and install Google Chrome on your PC or laptop in case you don’t have it already.
- Now get the Sky Go desktop app from sky.com/watch/sky-go and sign in with your Sky ID.
- After that, start streaming something from the Sky Go app, then open up a Chrome window.
- Click the (⋮) ellipsis icon at the right end of the navigation bar above the Chrome window, and click the Cast option in the following menu.
- In the next pop-up window, select Sources and click the Cast desktop Chrome will scan for Chromecast devices on the same network.
- Assuming that your PC/laptop and Chromecast device is connected to your local Wi-Fi hotspot, you will be able to select your Chromecast from the scan results.
- Once you select the Chromecast device, click Share. You should see the mirrored desktop feed on your TV.
- Minimize the Chrome window and return to the Sky Go app.
If you have followed the steps correctly, then you should be able to watch Sky Go content on your TV over Chromecast.
Watch Sky Go on Smart TV Using HDMI
Connecting your PC or laptop to your TV over HDMI is the hassle-free way to watch Sky Go content.
As long as there are HDMI ports on both of your devices, you can use an HDMI cable to connect your computer to your TV and mirror your desktop over a wired and reliable interface.
After that, simply launch the Sky Go app from your desktop and begin playing back a live TV channel or on-demand content on your TV.
It’s worth mentioning that this workaround won’t work if you use an HDMI adapter to connect your smartphone to the TV.
Also, make sure to plug one end of the HDMI cable to your TV’s HDMI port that supports at least HDCP 2.2 (High-bandwidth Digital Content Protection). Otherwise, you will only see a black screen in the Sky Go app player.
Can I Put Sky Go on my Smart TV Using a PlayStation 4?
While PlayStation 4 is primarily advertised for playing games, you can also use it as a Blu-Ray player or a streaming device to watch movies, TV shows, and live TV channels.
Sky officially offers its streaming app named “TV from Sky” for the PS4. Although it’s not the same app as Sky Go, TV from Sky shares the same content library.
Here’s a step-by-step guide on how to watch Sky Go on TV using a PlayStation 4:
How To Watch Something On Sky Go
- If you have the Sky Q box, you can skip this step. Else, contact Sky (0330 041 3000) and add the Sky Go Extra (£5+) add-on to your existing Sky TV subscription. You will need it to get the “TV from Sky” app activated on your PS4.
- Next, go to the PlayStation Store and download the “TV from Sky” app on PS4.
- Launch “TV from Sky” from the TV & Video section of the PS4 home screen.
- Click the Sign In option on the welcome page, then enter your Sky ID and password.
Once you are logged in to the “TV from Sky” app, you will be able to watch almost all the live TV channels included in your Sky TV subscription, as well as stream catch-ups, movies, and TV box sets from Sky’s on-demand library.
Watch Sky Go on TV Using an Xbox One
The “TV from Sky” (Sky Go alternative) app is also available for the Xbox One game console. If you have one lying around, you can use it to watch Sky channels and on-demand box sets on your TV. Just do the following:
- First, Go to the Store from the Xbox One dashboard and search for the “TV from Sky” app, and download it.
- Now launch “TV from Sky” from the My games and apps section on your Xbox One.
- Enter your Sky ID and password, then click Submit. You should get logged in to the app.
Upon successful login, you can watch the same live TV channels and on-demand content from the “TV from Sky” app, as you would find in Sky Go’s streaming library. Note that you will have to pay for the Sky Go Extra add-on, similar to what we need for “TV from Sky” to work on PlayStation 4.
Can I Get Sky Go on Android Box / TV?
Unfortunately, there’s no official Sky Go app for Android TV, Fire TV, or Apple TV devices. You can only get the Sky Go mobile app on Android and iOS smartphones/tablets from their respective app stores.
Although many websites claim to have the Sky Go mobile app working on Android TV and Fire TV devices, it’s completely false and misleading. Video media players for mac.
While it’s possible to sideload the Sky Go APK file on Android TV and Fire TV, it will simply crash or show you an error message when you try to get past the login screen.
Also, a lot of sites trick users into installing a “modded” version of the Sky Go app that apparently works on Android TV and Fire TV devices.
However, most of these modified APK files are injected with malicious code that is meant to collect your sensitive information and slow down your device. We recommend you to avoid installing untrusted APK files from such websites.
Check –Chromecast Mobdro: How to Cast Mobdro to TV?
Sky Go Watch From Start To Finish
Wrapping Up
Sky Go Watch From Start To Stop
This guide has hopefully cleared your doubts about watching Sky Go on smart TV. While there is no official Sky Go app for Android TV or LG/Samsung/Vizio Smart TVs as of now, you can follow one of our workarounds and watch your favorite Sky Go channels and on-demand content on your big screen.