Hello, I have one workstation with a remote connection problem. OS: Windows 7 enterprise 32-bit. Workstation is connected to a domain. Problem started after June or July updates, I cannot connect to the workstation from any host via RDP. It just freezes on 'Configuring remote session' and after few minutes it shows a message. We will explain in detail how to configure the Remote Desktop Gateway (RDG) service on a domain on platforms running Windows Server. Cloud Servers Intel Xeon Gold 6254 3.1 GHz CPU, SLA 99,9%, 100 Mbps channel from 4 EUR/month Try. Microsoft offers to use remote access to desktops using the RDP protocol (Remote Desktop Protocol).
If you want to remote desktop onto a Windows 10 computer via the internet, you have three options: Use Windows’ built in Remote Desktop application and port forwarding on your router (not considered secure). Use a third party remote desktop client. Use a VPN with a dedicated IP and port forwarding.
Step 1: Start with hitting 'Start' Tab Turn On your PC and hit Start Button. No go to the search tab and search for ' remote access.' A Result page will appear where you need to select ' Allow remote access to your computer' from the list available on the result page. @Brink, In Windows 10 20H2 I am finding that simply enabling Remote desktop via the registry is not sufficient. If you enable Remote Desktop in the registry and go back into the GUI, you will note that Remote Desktop is still shown as disabled.
Setting up a remote desktop allows you to access your computer wherever you are and control it as if you were directly in front of the keyboard. By using the built-in Remote Desktop Connection app in Windows 10, you can troubleshoot issues, access files, and so much more. Here’s how to set up a remote desktop in Windows 10 and how to remotely access another computer over the internet.
How to Set Up Remote Desktop Windows 10
To set up a remote desktop in Windows 10, go to Settings > System > Remote Desktop. Then turn on the slider for Enable Remote Desktop. Next, search Settings for Allow an app through Windows firewall and enable the Remote Desktop app for Private and Public.
Note: You can only run the Remote Desktop Connection app if you are using Windows 10 Professional or Enterprise. If you are using Windows 10 Home edition, check out our guide on how to use Quick Assist to remotely control a computer.
- Click the Windows Start button. This is the button with the Windows logo in the bottom-left corner of your screen. Do this from the host computer (or the computer you will be trying to access remotely).
- Then click Settings. This is the gear-shaped icon just above the power button.
- Next, click System.
- Then click Remote Desktop in the left sidebar. You can find this by scrolling down. It is the icon that looks like greater than and less than signs pointing at each other.
- Next, click the slider next to Enable Remote Desktop. This will cause a new window to pop up.
- Then click Confirm. A pop-up box appears asking you if you would like to enable remote desktop. It also reminds you that doing so will allow you and other users in your User accounts to connect to the PC remotely. Then you will need to change your firewall settings in order to access another computer over the internet.
- Next, type firewall into the search bar of the Settings window. You can do this by clicking the search box that says Find a setting at the top of the left sidebar. Once you type firewall, you will see search results populated under the search bar.
- Then choose Allow an app through Windows firewall. If you don’t see this option, click Show All, and then select it from the list.
- Then click Change settings. Initially, the apps and the checkboxes beside them will be grey or disabled. Once you click Change settings, they will turn black and become enabled.
- Tick the Private and Publiccheckboxes to the right of Remote Desktop. Make sure both that the boxes under the Private and Public columns are checked.
- Finally, click OK.
Once you enable your remote desktop and allow the app to communicate through your firewall, you can access that computer over the internet. Here’s how:
How to Remotely Access Another Computer Over the Internet
There are two ways you can remotely access another computer over the internet – depending on whether you’re on the same network or not. If you are accessing another computer within the same network, you just need to know the PC name. If otherwise, you need to know your public IP and set up port forwarding.
How to Remotely Access Another Computer Over the Internet Within Your Network
To remotely access another computer within your network over the internet, open the Remote Desktop Connection app and enter that computer’s name, and your username and password.
- Click the magnifying glass icon in the bottom-left corner of your screen. Do this from the computer you want to access over the internet.
- Then type About into the search bar and click Open.
- Next, copy your computer’s name. You can find this next to Device name. You can either write this name down, or copy and paste it into a text document, an email, or any other method that you want.
Note: If this name is too complicated, you can click the Rename this PC button below. This lets you choose your own name for your PC.
- Then open the Windows search bar and type remote desktop connection. This is the magnifying glass icon in the bottom-left corner of your screen.Do this from the client computer or the computer that you will use to establish the remote connection.
- Next, click Open.
- Then click Show Options. You can see this in the bottom-left corner of the window.
- Next, enter the computer’s name. This is the name that you copied down in the previous steps.
- Also, enter the username. If this information is filled in already, make sure it is correct. You can find your username by going to Settings > Accounts. Then you will see your username under your profile image.
- Then click Connect.
Note: You can also change additional settings by clicking the Display, Local Resources, Experience, and Advanced tabs.
- Next, enter your computer’s password and click OK. This is the password that you use to sign in to the computer when you are on the lock screen.
Note: You might encounter a prompt asking you if you want to connect even if the identity of the remote computer cannot be identified. Just click on Yes.
- Finally, wait for the remote connection to be configured. After the step above, you will see a green progress bar. Wait for it to complete. Briefly, you will see a black window which turns to blue. Once the remote connection is successfully established, you will see a view of the computer you’re trying to access.
How to Remotely Access Another Computer Outside Your Network
- Open a web browser. Do this from the host computer or the computer you will be trying to access remotely.
- Then type what is my IP into the address bar.
- Next, copy the public IP address listed. Your public IP address will be a series of numbers separated by periods.
Note: Do not share your public IP address with anyone you don’t trust. They can use this information to hack your computer and steal your personal information, such as bank details.
- Then open TCP port 3389 on your router. If you don’t know how to do this, check out our step-by-step guide on how to port forward.
Note: You should also set a static IP address for the computer you are trying to access. If you want to know how to set a static IP address for your Windows 10 PC, check out our step-by-step guide here.
- Next, open the Remote Desktop Connection app. Do this from the client computer (or the one you will use to remotely control the host computer).
- Enter your public IP address in the Computer field. This will be the public IP address you copied down earlier.
- Then click Connect.
- Enter your credentials. On the Windows Security page, type in the username and password of your remote server.
- Click OK.
Note: You might encounter a prompt asking you if you want to connect even if the identity of the remote computer cannot be identified. Just click on Yes.
- Finally, wait for the remote connection to be configured. After the step above, you will see a green progress bar. Wait for it to complete. Briefly, you will see a black window which turns to blue. Once the remote connection is successfully established, you will see a view of the computer you’re trying to access.
If you’re looking for a less complicated way of accessing your computer remotely, check out our article on how to remotely control a Windows 10 or Mac computer.
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Applies to: Windows 10, Windows Server 2016
When you connect to your PC by using a Remote Desktop client, you're creating a peer-to-peer connection. This means you need direct access to the PC (sometimes called 'the host'). If you need to connect to your PC from outside of the network your PC is running on, you need to enable that access. You have a couple of options: use port forwarding or set up a VPN.
Enable port forwarding on your router
Port forwarding simply maps the port on your router's IP address (your public IP) to the port and IP address of the PC you want to access.
Specific steps for enabling port forwarding depend on the router you're using, so you'll need to search online for your router's instructions. For a general discussion of the steps, check out wikiHow to Set Up Port Forwarding on a Router.
Before you map the port you'll need the following:
PC internal IP address: Look in Settings > Network & Internet > Status > View your network properties. Find the network configuration with an 'Operational' status and then get the IPv4 address.
Your public IP address (the router's IP). There are many ways to find this - you can search (in Bing or Google) for 'my IP' or view the Wi-Fi network properties (for Windows 10).
Port number being mapped. In most cases this is 3389 - that's the default port used by Remote Desktop connections.
Admin access to your router.
Warning
You're opening your PC up to the internet - make sure you have a strong password set for your PC.
After you map the port, you'll be able to connect to your host PC from outside the local network by connecting to the public IP address of your router (the second bullet above).
Windows 10 Setup Remote Desktop Access
The router's IP address can change - your internet service provider (ISP) can assign you a new IP at any time. To avoid running into this issue, consider using Dynamic DNS - this lets you connect to the PC using an easy to remember domain name, instead of the IP address. Your router automatically updates the DDNS service with your new IP address, should it change.
With most routers you can define which source IP or source network can use port mapping. So, if you know you're only going to connect from work, you can add the IP address for your work network - that lets you avoid opening the port to the entire public internet. If the host you're using to connect uses dynamic IP address, set the source restriction to allow access from the whole range of that particular ISP.
You might also consider setting up a static IP address on your PC so the internal IP address doesn't change. If you do that, then the router's port forwarding will always point to the correct IP address.
Use a VPN
Windows 10 Setup Remote Desktop Connection
If you connect to your local area network by using a virtual private network (VPN), you don't have to open your PC to the public internet. Instead, when you connect to the VPN, your RD client acts like it's part of the same network and be able to access your PC. There are a number of VPN services available - you can find and use whichever works best for you.